- #West coast sand and gravel drivers#
- #West coast sand and gravel driver#
- #West coast sand and gravel software#
West Coast Sand and Gravel expressed the need for a more efficient way to relay information from the field back to the office. The company also uses GPS Insight’s Garmin integration to send and receive custom forms electronically, which expedites and simplifies data collection from the field.
#West coast sand and gravel drivers#
They now use GPS tracking in conjunction with Garmin navigation devices to route their vehicles more efficiently and communicate with drivers throughout the workday. West Coast Sand and Gravel has been able to correct productivity issues they experienced before implementation. By monitoring routes taken and time spent on the jobsite, fleets will increase productivity and efficiency to serve more customers in less time. By utilizing GPS Insight’s real-time maps, construction fleets are able to identify any vehicle or piece of equipment’s current location at a glance.Īlong with providing accurate ETAs to customers, GPS tracking solutions improve customer service by making it possible for fleets to service more customers. This affords us the ability to let our customers know when our vehicle will arrive to deliver or pick up material, all while not making a call to the driver,” said Zimmer. West Coast Sand and Gravel improved customer service by providing accurate ETAs to customers, “At any given time, we know where our trucks are located.
#West coast sand and gravel software#
West Coast Sand and Gravel’s employees quickly learned to navigate GPS Insight’s software platform and have been able to utilize its functionality to streamline reporting and gain access to quantifiable numbers. This has given them the ability to deliver great customer service, an effective method to communicate with drivers throughout the day, increased productivity and efficiency, and more. Since implementing The GPS Insight Vehicle & Asset Tracking Solution into their operations, West Coast Sand and Gravel now has insight into real-time location for every vehicle and piece of equipment in their fleet. They also needed a GPS tracking solution that was user-friendly so that employees would be able to use the software company wide.
#West coast sand and gravel driver#
“A major concern for our company was finding a more efficient solution to relay information from drivers back to the office,” said Brad Zimmer, “we needed a method to confirm deliveries and pickups that was more effective and would not take up as much time for the driver or employees back at the office.” West Coast Sand and Gravel decided to look into GPS tracking to help them solve these challenges.
“Anytime we needed to communicate information to a driver, we had to take time away from their day to speak with them on the phone,” said Brad Zimmer, Director Environmental & Special Projects at West Coast Sand and Gravel. This complicated how they were able to track productivity, customer service, and verify deliveries. Business Challengeīefore West Coast Sand and Gravel started using GPS tracking to monitor their vehicles and equipment, they relied heavily on communication via radio/phone with drivers. West Coast Sand and Gravel is dedicated to delivering outstanding customer service, ensuring the safety of their employees, and the responsible management of resources. They specialize in dirt import and export, environmental waste hauling, sports field products, and more. Since 1968, they have been providing California and Arizona with quality products and services. West Coast Sand and Gravel services the construction industry delivering a wide array of materials in bulk as well as hauling off material.